Train Services Manager
Hays Eastern Suburbs Melbourne VIC
Key points we found
- Lead safe rail operations and ensure compliance with safety regulations.
- Manage train timetabling, rollingstock movement, and workforce capability.
- Collaborate with Passenger Services and Engineering teams to enhance visitor experience.
Lead safe rail operations guiding people, systems and services behind one of Victorias experiences
Your new organisation
Puffing Billy Railway, in partnership with Hays, is seeking an experienced Train Services Manager to join one of Victorias most iconic and purposedriven organisations.
Welcoming visitors from around the world, Puffing Billy Railway delivers unforgettable heritage rail experiences. This senior leadership role is critical to ensuring train services are delivered safely, reliably and sustainably, while supporting a highquality visitor experience.
Your new role
The Train Services Manager is a newly established leadership role reporting to the Group Manager Operations, with responsibility for the planning, coordination and delivery of train services across the rail corridor.
The position brings together oversight of train timetabling, rollingstock movement and workforce capability, ensuring rail operations are delivered safely and in compliance with legislative and internal governance frameworks.
Key responsibilities:
- Lead train timetabling, rollingstock utilisation and operational readiness
- Oversee rail operations planning, rostering and workforce capability
- Manage a large and diverse workforce, including paid employees and volunteers
- Ensure compliance with Rail Safety National Law and the Safety Management System
- Support workforce planning and capability development
- Partner closely with Passenger Services and Engineering teams to align operations with visitor experience outcomes
- Lead incident response, investigation and continuous improvement initiatives
About you
You are a confident and collaborative operational leader with experience in rail, transport or logistics operations, ideally within a regulated or safetycritical environment.
You will bring:
- Proven experience managing operational teams
- Exposure to rail operations, rollingstock, timetabling or transport/logistics planning
- Strong understanding of safety management systems and compliance
- Experience working with large workforces; unionised or transitioning environments desirable
- Experience managing volunteers (advantageous)
Qualifications & Requirements
- Minimum Certificate IV (Rail Operations Management, Rail Safety Management or Safety Management Systems preferred)
- Category 3 Rail Health Safety Work Assessment
- National Criminal History Check
- Victorian Working With Children Check
What you'll get in returnPuffing Billy Railway offers a rewarding and purposedriven working environment, including:
- A unique and scenic workplace in the beautiful Dandenong Ranges
- The opportunity to work with a passionate team of professionals and volunteers
- The chance to contribute to a historic and iconic railway that makes a genuine community impact
- Access to ongoing professional development
- A collaborative, valuesled culture that encourages innovation and continuous improvement
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or send direct to [email protected]. If this job isn't quite right for you, but you are looking for a new position, please contact Alissa Sara on 03 8616 8424 for a confidential discussion on your career.#2994789
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Hays
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 11,100 people across 31 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
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At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
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Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.