SodaStream Key Account Manager – Big W & Kmart

Overview

The KAM - Big W and Kmart is responsible for the strategic development and management of key relationships with Big W and Kmart, acting as the primary point of contact to drive sustainable sales growth and expand market share within these mass merchant channels.

Responsibilities

• Serve as the primary contact for Big W and Kmart, proactively identifying opportunities for growth and efficiencies while putting the consumer at the heart of every decision; develop and execute strategic joint business plans that align with SodaStream's objectives and the retailers' goals, leveraging data and empathy to anticipate consumer needs.
• Achieve and exceed sales targets, KPIs, and profitability goals for assigned accounts by analysing sales data, market trends, competitor activity, and shopper insights to create actionable category strategies; optimize product ranging, placement, promotional campaigns, and pack-price architecture to drive category growth and eliminate waste.
• Cultivate strong, collaborative relationships with key stakeholders at all levels within Big W and Kmart, leading regular business reviews to present performance results, discuss future strategies, and ensure partnerships that foster open dialogue and mutual respect; actively seek feedback and listen curiously to build trust and influence.
• Collaborate cross-functionally with internal teams including Marketing, Supply Chain, Finance, Trade Marketing, and field sales to ensure seamless execution of account plans, consistent brand messaging, and in-store excellence; think end-to-end, break down silos, and prioritize what is best for PepsiCo as a whole.
• Develop accurate sales forecasts, manage budgets, and monitor financial performance to optimize profitability for SodaStream and retail partners; work efficiently by being digitally enabled, simplifying processes, and scaling best practices.
• Identify and secure new business opportunities within existing accounts, such as new product launches or expanded ranging, while challenging the status quo and acting with courage to enable transformational change.
• Coordinate promotions, product launches, and trade terms negotiations, ensuring compliance with IBP procedures and focusing on what matters most to deliver results quickly and decisively.

Any other duties as required, always acting with integrity and behaving in a transparent and authentic way.

Qualifications

• A minimum of 5-7 years of experience as a Key Account Manager or National Account Manager in the FMCG sector, with a proven track record of successfully managing major mass merchant or discount retail accounts such as Big W and/or Kmart.
• Strong analytical and problem-solving abilities, with proficiency in sales analysis, forecasting tools, and category management software.
• Exceptional negotiation, communication, and presentation skills to build trust and influence at all levels.
• A bachelor's degree in business, marketing, or a related field is highly regarded.

A proactive, results-oriented individual who thrives in a fast-paced environment, is highly organized, self-motivated, demonstrates entrepreneurial thinking, and excels in coaching and developing talent.