Sales and Marketing Manager
Private Listing • All Sydney NSW
Location: Sydney, NSW
Employment Type: Full-Time
Salary: Competitive package ($85,000 - $110,000) + generous bonus commission structure
About us
Cloud Pay is an Australian-owned and operated innovative payment processing business, located in Sydney with operations across Australia. We are equipped to launch a market-leading product for small businesses, branded "the world's smartest point of sale system".
We are a market-leading company in the payments industry that embraces change and innovation. We are passionate about improving the payment experience landscape within Australia.
Our clients are local community-based businesses that are experiencing the biggest shift in the way consumers are paying for goods and services. Our all-in-one solution instantly helps business owners add dollars to their bottom line as well as strategies from the world’s most renowned card schemes to give small business owners a competitive edge.
We’ve created a business in which good people can go a very long way. The way we see it, it’s all about taking care of what’s important to you: we’ll pay you well, train you, support you, and encourage your development to ensure you enjoy yourself and love coming to work.
The opportunity
We are seeking a dedicated Sales and Marketing Manager who thrives on challenges to join our growing organisation. Experience in hospitality and retail technology sales is a bonus, but not required. This is an exciting opportunity to build new business relationships and drive business sales. You can use your sales experience to expand our partnerships within the Point Of Sale and Merchant Service Channels.
This role is responsible for developing and implementing effective sales and marketing plans, driving revenue growth, strengthening customer relationships, and enhancing brand awareness. The ideal candidate will possess strong commercial acumen, leadership capabilities, and a proven track record of achieving sales targets while delivering successful marketing campaigns.
Key Responsibilities – Sales Management
- Develop and implement sales strategies to achieve business growth and revenue targets.
- Identify and pursue new business opportunities, partnerships, and market segments.
- Build, maintain, and strengthen relationships with key clients and stakeholders.
- Prepare sales forecasts, budgets, and performance reports.
- Monitor sales performance and implement corrective actions where required.
- Negotiate contracts, pricing, and commercial agreements with clients.
- Manage the sales pipeline and ensure consistent lead generation and conversion.
Key Responsibilities – Marketing Management
- Develop and execute integrated marketing strategies aligned with business objectives.
- Plan and manage digital marketing campaigns across social media, email, website, and online advertising platforms.
- Conduct market research and competitor analysis.
- Create and oversee marketing content and communications.
- Measure and analyse campaign effectiveness and ROI.
Leadership & Operations
- Lead, mentor, and develop sales and marketing team members.
- Establish KPIs and monitor team performance.
- Collaborate with senior management on business growth initiatives.
- Prepare reports and presentations for management.
Skills and Experience
Essential:
• Bachelor's degree in Business, Marketing, Commerce, or related field.
• Minimum 3–5 years' experience in a Sales or Marketing role.
• Strong leadership, communication, negotiation, and analytical skills.
• Experience with CRM systems and digital marketing platforms.
Desirable:
• Experience within payments, merchant acquiring, financial services, fintech, or banking.
• Knowledge of customer acquisition and retention strategies.
Why join us?
· Competitive remuneration - you'll receive a great package and a uniquely attractive bonus structure (OTE $140k+ p.a)
· Supportive environment - join a team where you will be backed, trusted, and supported. You will work autonomously but still enjoy the ongoing support of the wider business
· Fantastic culture - culture is an important part of who we are, and we're driven, friendly, approachable, and ready to invest in the right people!
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