Retail Manager

CLARINDA VILLAGE SUPERMARKET PTY LTD is seeking an experienced and motivated Retail Manager to organise and control the operations of our retail trading establishment. The successful candidate will be responsible for overseeing daily store operations, driving sales performance, managing staff, and ensuring excellent customer service while maintaining compliance with health and safety standards.

Key Responsibilities:-

Operations Management

1. Manage daily store operations, ensuring cleanliness, security, and smooth workflow
2. Handle cash management and oversee financial transactions
3. Ensure compliance with occupational health and safety regulations

Sales & Performance

1. Set, monitor, and achieve sales targets
2. Analyse sales data and implement strategies to improve performance
3. Promote and advertise the store’s goods and services
4. Maximise profitability through effective pricing and promotions

Inventory & Purchasing

1. Determine product mix and maintain optimal stock levels
2. Order merchandise and manage stock replenishment
3. Maintain accurate stock records and control inventory costs

Staff Management

1. Recruit, interview, train, and supervise staff
2. Prepare employee work schedules
3. Motivate and lead the team to achieve store objectives

Customer Service

1. Sell goods and services and advise customers on product use
2. Handle customer inquiries, complaints, and feedback
3. Maintain high service standards and build customer loyalty

Merchandising

1. Plan and create attractive product displays
2. Implement in-store promotional materials

Financial Management

1. Prepare and manage store budgets
2. Track costs and maintain financial records

Key Skills & Qualifications

1. Proven leadership and team-building abilities
2. Strong communication and interpersonal skills
3. Analytical skills to interpret sales and performance data
4. Customer-focused mindset
5. Ability to work under pressure and make sound decisions
6. Previous experience in a retail leadership or management role

How to Apply

Interested candidates are encouraged to send their resume and a brief cover letter to:

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