Online Automotive Parts Sales & Customer Service

Online Automotive Parts Sales & Customer Service

Bibra Lake, Full Time, Automotive
Please Quote Reference Number 17131

• Work across performance, 4WD and automotive brands
• Turn your passion for cars into a career
• Full-time role with career growth opportunities

PPD Performance is a 100% Australian-owned business built by motoring enthusiasts for motoring enthusiasts.

Based in Bibra Lake, Western Australia, we supply performance, 4WD, off-road, camping, and automotive products to customers nationwide. Our reputation has been built on providing outstanding customer service, expert advice, competitive pricing, and quality products.

About the Role

We are currently looking for an enthusiastic and knowledgeable automotive enthusiast to join our growing team in Bibra Lake.

This is a varied role that combines online sales, customer service, and automotive product advice.

Your responsibilities will include:

• Responding to customer enquiries via phone, email, and online platforms
• Assisting customers with product selection and technical advice
• Processing orders and sales enquiries
• Managing customer communications through social media channels
• Providing after-sales support and customer service
• Working across multiple automotive brands and product categories
• Assisting customers both online and occasionally in person
• Building strong relationships with customers and helping them find the right solution for their vehicle

About You

We're looking for someone with a genuine automotive background. You may have worked in automotive parts sales, parts interpreting, retail automotive, as a mechanic or technician, or within the 4WD and performance vehicle sector. Most importantly, you'll have a strong understanding of vehicles and enjoy helping customers find the right products and solutions for their needs.

You'll need to demonstrate:

• Strong knowledge of vehicles, automotive parts, and accessories
• Excellent communication and customer service skills
• Good computer skills and ability to learn new systems
• Strong attention to detail
• Ability to work in a fast-paced environment
• A positive attitude and willingness to learn

This is a full time position working Monday to Friday (typically 8:00am - 4:00pm) with rostered Saturdays (1 in 4).

In return, we can offer:

• Attractive hourly rates
• Stable, full-time employment
• Opportunity to work within the automotive performance industry
• Supportive and passionate team environment
• Exposure to multiple automotive brands and vehicle categories
• Career development opportunities within a growing business
• Work with a team that genuinely shares your passion for vehicles

If you have experience in automotive parts sales, parts interpreting, mechanical work, or simply live and breathe cars, 4WDs, performance vehicles, and motorsport, we'd love to hear from you.

APPLY NOW through our online application form today.