ICT Business Analyst

DSRPT Australia is a dynamic digital marketing and technology solutions company specialising in Google Business Profile management, Google Business View, Google Ads, Search Engine Optimisation (SEO), mobile application development, and website design and development. We are committed to delivering innovative digital solutions that help businesses strengthen their online presence and achieve sustainable growth.

Due to continued business expansion, we are seeking a motivated and experienced ICT Business Analyst to join our team on a full-time basis.

Key Responsibilities

• Consult with stakeholders to identify, analyse, and document business requirements for digital marketing, web development, mobile application, and online business solutions.

• Evaluate existing business processes, systems, and workflows and recommend improvements to enhance operational efficiency and service delivery.

• Gather and analyse functional and non-functional requirements and translate business needs into detailed specifications for developers and technical teams.

• Liaise between clients, management, designers, developers, and digital marketing specialists to ensure project objectives are clearly understood and delivered.

• Develop process models, user stories, workflows, functional specifications, and other business analysis documentation.

• Assist in the planning, implementation, testing, and deployment of website, mobile application, SEO, and digital marketing projects.

• Conduct user acceptance testing (UAT) and coordinate issue resolution to ensure solutions meet business requirements and quality standards.

• Analyse data and business performance metrics to identify opportunities for digital transformation and process optimisation.

• Support project management activities, including project planning, risk assessment, stakeholder communication, and change management.

• Monitor and evaluate implemented solutions and provide recommendations for continuous improvement.

Skills and Experience

• Bachelor's degree or higher qualification in Information Technology, Business Information Systems, Computer Science, or a related field.

• At least one years of relevant work experience as an ICT Business Analyst or in a similar role.

• Strong analytical, problem-solving, and communication skills.

• Experience in requirements gathering, process mapping, business analysis methodologies, and stakeholder management.

• Knowledge of website development, mobile applications, digital marketing technologies, and online business solutions is highly desirable.

• Experience working within Agile or similar project delivery frameworks will be highly regarded.

• Ability to work independently and collaboratively in a fast-paced environment.

What We Offer

• Full-time ongoing employment and Competitive salary: $95,000 – $100,000 + Superannuation

• Opportunity to work on innovative digital marketing and technology projects.

• Professional development and career growth opportunities.

• Collaborative and supportive team environment.

Application QuestionsTo assist with the recruitment process, please address the following in your application:

1. How many years of experience do you have as an ICT Business Analysts?

2. Do you hold a formal qualification in Information Technology?

If you are passionate about technology and business improvement and would like to contribute to a growing digital solutions company, we encourage you to apply.

DSRPT Australia is an equal opportunity employer and welcomes applications from suitably qualified candidates.

Apply now or send your resume to: **********************