GRG - Mobility Specialist
Grace Worldwide Hallam VIC 3803
Pay information not disclosed by advertiser
Key points we found
- Manage end-to-end relocation programs for corporate clients.
- Build and maintain strong relationships with clients and relocating employees.
- Ensure service delivery aligns with agreed KPIs and client expectations.
Mobility Specialist
Join a growing global mobility team delivering exceptional relocation experiences
Grace Corporate Services is continuing to grow, and we are looking for an experienced and customer-focused Mobility Specialist to join our national team.
This is an exciting opportunity to work with major corporate clients across Australia and internationally, supporting relocating employees through domestic and international assignments and relocations.
You will play a key role in delivering high-quality mobility and relocation services while building strong relationships with clients, relocating employees and service partners.
About the Role
Reporting to the Mobility Team Leader, the Mobility Specialist is responsible for managing end-to-end relocation programs and ensuring a seamless experience for both clients and relocating employees.
Key responsibilities include:
- Coordinating domestic and international relocations
- Managing the relocation process from initiation through to settlement
- Supporting relocating employees with pre-departure, arrival and settling-in services
- Building and maintaining strong client and supplier relationships
- Managing reporting, invoicing and database administration
- Interpreting and implementing client mobility policies
- Ensuring service delivery aligns with agreed KPIs and client expectations
- Working collaboratively across internal operational and corporate teams
This role is ideal for someone who enjoys relationship management, problem solving and working in a fast-paced client-focused environment.
About You
To be successful in this role, you will ideally have:
- Previous relocation, mobility or assignment management experience
- Strong customer service and relationship management skills
- Excellent verbal and written communication skills
- High attention to detail and strong organisational skills
- The ability to manage multiple priorities and deadlines
- A proactive and solutions-focused mindset
- Confidence working with stakeholders at all levels
- Intermediate to advanced Microsoft Office skills
Industry-related qualifications or training (TEMI, FIDI, AHRI, ERC etc.) will be highly regarded.
What We Offer
- Opportunity to work with global and national corporate clients
- Supportive and collaborative team environment
- Career progression opportunities within a growing business
- Ongoing industry and professional development
- Exposure to a dynamic and evolving global mobility industry
- Competitive salary package and annual salary reviews
About Grace
Grace Corporate Services is part of the Grace Group, one of Australasia’s leading providers of mobility, relocation, removals and business services.
With a strong national footprint and global partner network, Grace delivers tailored relocation and assignment management solutions to corporate clients across Australia and around the world.
Our reputation is built on service excellence, operational expertise and genuine care for our clients and their relocating employees.
If this sounds like your next opportunity, we would love to hear from you.
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Grace Worldwide
Grace has been a trusted name in household moving, commercial project logistics and records management for more than a century. A legacy of the famous Grace Bros retail and home services empire, the business has expanded and evolved to become Australia’s leading service provider of integrated asset moving and information management services for home, corporate and commercial customers.
Grace is the largest relocation logistics and information management operator within Australasia. The wholly owned Grace Group network of fully operational offices and specialist warehousing facilities extends across every Australian state and territory as well as New Zealand.
The success of the Grace Experience has been driven by our commitment to world-class training, facilities and technology coupled with a culture focused on delivering the highest quality of service solutions to all our customers.