Posted 38d ago

GRG - International Manager

Grace Worldwide Hallam VIC 3803

Permanent Full time
Similar jobs pay ~$90k - $120k

Pay information not disclosed by advertiser


Key points we found

  • Manage a team of 6 coordinators to achieve key performance indicators.
  • Ensure compliance and quality of service in the freight forwarding industry.
  • Drive business development and exceed client expectations.

International Manager

Are you working in the freight forwarding or the International shipping industry?

We are seeking to appoint an International Manager who is passionate and focussed on customer service and is looking to make a difference. If you are looking for your next challenge we want to hear from you.

Reporting to the Branch Manager, this role will see you responsible for the achievement of key performance indicators, compliance, quality of service and development of the business operation. You will manage a team of 6 coordinators and work with department managers to ensure we exceed client expectations.

To be successful in this role, you will ideally possess the following attributes:

  • Ability to motivate, lead and inspire people
  • Broad commercial skills and financial management capability
  • Ability to set direction and implement the organisation’s strategic plan
  • Experience with Cargowise, ICS, One-Stop, Freightweb or other freight and vms systems
  • Experience in managing end to end service delivery through service agent network
  • Outstanding interpersonal and communication skills
  • Ability to manage multiple task’s within critical timeframes

In return we offer:

  • A competitive remuneration package and a car allowance
  • The opportunity to grow the business and “own what you do”
  • Total support in the role from an experienced and passionate senior management team
  • The opportunity for career advancement through mentoring and participating in our formal learning and development program
  • Working with a leader in their field and within a great team environment and culture
  • Fantastic employee reward and recognition program including Perkbox membership, wellness programs, novated vehicle lease options, superannuation salary sacrifice, free financial advice and many other benefits.

About Grace Group

The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.

If you think this role sounds like your next role, please apply using the link.

Stay Safe While Job Hunting

We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.

Report this job

Skills
CargoWise
Critical Task Management
Customer Service
Financial Management
FreightWeb
ICS
Interpersonal Communication
Leadership
Motivation
One-Stop
Service Delivery Management
Strategic Planning
Team Management
Time management

Perks & benefits
Car allowance
Employee reward and recognition program
FREE FINANCIAL ADVICE
Novated vehicle lease options
SUPERANNUATION SALARY SACRIFICE
WELLNESS PROGRAMS

More details
Expiring date
26 Jun 2026
Date posted
12 May 2026
Category
Customer Service & Call Centre
Occupation
Importer & Exporter
Contract type
Permanent
Work type
Full time
Job mode
Onsite / Standard business hours
Industry
Transport, Postal and Warehousing
Sector
Privately held company
Company size
201 to 1000

Grace Worldwide

Transport, Postal and Warehousing
201 to 1000
Company size

Grace has been a trusted name in household moving, commercial project logistics and records management for more than a century. A legacy of the famous Grace Bros retail and home services empire, the business has expanded and evolved to become Australia’s leading service provider of integrated asset moving and information management services for home, corporate and commercial customers.


Grace is the largest relocation logistics and information management operator within Australasia. The wholly owned Grace Group network of fully operational offices and specialist warehousing facilities extends across every Australian state and territory as well as New Zealand.


The success of the Grace Experience has been driven by our commitment to world-class training, facilities and technology coupled with a culture focused on delivering the highest quality of service solutions to all our customers.

Pay insights
Market average based on all Importer & Exporter jobs in Melbourne VIC
Similar jobs pay
$90k - $120k
Market average
$77k
$43k - $49k
1 jobs
$49k - $54k
0 jobs
$54k - $60k
6 jobs
$60k - $66k
13 jobs
$66k - $72k
80 jobs
$72k - $77k
13 jobs
$77k - $83k
45 jobs
$83k - $89k
1 jobs
$89k - $94k
2 jobs
$94k - $100k
31 jobs
$77k
Market average
$43k
$120k
Actual pay is not disclosed by the employer

You may also be interested in these jobs