Enterprise Account Executive

About the job

Hiring for an Enterprise Account Executive - Sydney

About the Role

As an Account Executive, you will own the commercial relationship with customers across a defined territory, acting as their primary point of contact. You’ll operate as a trusted advisor, working alongside presales, technical, and consulting teams to present compelling solutions that showcase the breadth and value of our technology portfolio.

This position plays a key role in both winning new business and growing existing accounts, including supporting customers as they move away from competing platforms. With significant regional visibility, the role offers strong growth potential and the chance to influence outcomes at scale.

What You’ll Be Responsible For

1. Managing a nationwide portfolio of accounts, coordinating local and regional resources to maximise opportunity.
2. Delivering consistent revenue growth by engaging senior leaders and executive stakeholders to meet and exceed quarterly and annual objectives.
3. Establishing long-term, trusted relationships with customer leadership teams through a deep understanding of their business needs and technical environments.
4. Creating and executing account and sales strategies, including structured account plans and targeted go-to-market initiatives.
5. Collaborating closely with solution engineers, consultants, and technical specialists to ensure value is delivered throughout the customer lifecycle.
6. Supporting the planning and execution of large-scale platform implementations and service deployments.
7. Identifying and progressing joint opportunities with partners and alliance organisations.
8. Building strong internal and external networks to drive alignment, collaboration, and successful outcomes.
9. Coordinating cross-functional sales, presales, engineering, and support teams to achieve account objectives.

What You’ll Bring

1. A minimum of five years’ experience in technology sales, ideally involving complex or enterprise software solutions. Backgrounds in Customer AI, contact centre technology, CX platforms, or systems integration are highly desirable.
2. Demonstrated success in meeting or exceeding sales targets while navigating long and complex buying cycles.
3. Strong relationship-building skills with the ability to influence and engage senior decision-makers.
4. A commercial mindset combined with consultative selling and analytical problem-solving capabilities.

Bonus:

1. Experience selling through channel partners and working with large enterprise customers.
2. A proactive, resilient, and team-oriented approach, with the ability to adapt quickly to change.
3. Excellent communication skills, both written and verbal, with the flexibility to tailor messaging to varied audiences.
4. Confidence operating in a fast-moving environment, with a genuine interest in learning new technologies and sales strategies.