Customer Service Assistant Manager
Drakes Supermarkets Port Lincoln SA 5606
Pay information not disclosed by advertiser
Key points we found
- Assist in managing customer service operations
- Supervise staff and ensure excellent customer service
- Tailor service and product offerings to meet local customer needs
Kingscote
- Exciting Career Opportunity
- Attractive remuneration
- Dynamic growing company
Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company.
The successful applicant will be given the opportunity to treat the department as if it were their own business. They will be given the flexibility to tailor the stores service and product offering to meet the specific needs of the customers within the local area.
Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:
- Significant front end and POS knowledge
- Unparalleled commitment to customer service
- Experience in supervising staff
- Accurate staff rostering will be an advantage
- Passion and enthusiasm, with a very "hands on" approach
- Excellent communication skills
- Ability to liaise with both staff and management
- An understanding of ordering and cost control
- Commitment to work health and safety standards
To succeed within our organisation, applicants must be able to:
- Display a passion for customer service
- Express a positive "can do" attitude
- Problem solve
- Lead by example
- Motivate a team
- Communicate effectively with management, employees, customers and external stakeholders
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Drakes Supermarkets
Welcome to Drakes Supermarkets, Australia’s leading independent supermarket retailer!
With over 5,500 employees in over 70 sites across South Australia and Queensland including newsagencies and liquor stores, the Drakes story is a novel of incomparable success.
The expansion of Drakes has been continuous, starting in 1974 with Roger's first store - a 4 lane supermarket at Mitcham, South Australia. The principles of a family culture and commitment to customer service has meant that Drakes has experienced unprecedented growth, expanding the business to various operational arms such as fruit and veg wholesaling, meat production and warehousing.
No longer is working in or for a supermarket simply about stacking shelves, it’s about having skills, being business minded, while possessing a passion for serving customers, contributing to the community and achieving excellence in retailing that is unmatched.
The future at Drakes is hugely exciting. The business continues to make investments in new and existing stores, operational advancements to gain a competitive edge and most importantly the business continues to invest in its people.
Cultural Diversity
Diversity
Indigenous Australians
LGBTQIA+