Contracts Administrator

About the Role

You'll be part of our call centre team. You’ll play a pivotal role in this fast paced inbound/outbound centre to confirm customer appointments.

1. Senior high level calls for pre-booked appointment
2. Maintain detailed audit files
3. Review documents to identify risks
4. Administration tasks including Email/SMS correspondence
5. Undertake general and ad-hoc administrative tasks to support management
6. Clearly and concisely represent our solution and brand over the phone
7. Engage and overcome objections/find solutions
8. Document and manage relevant changes to a high level
9. Primary liaison between clients and consultants

What do you bring?

1. Great people/relational skills.
2. High Motivation and skills to Work Independently
3. Excellent communication skills
4. Strong attention to detail skills
5. Excellent time management and multitasking skills to juggle multiple contracts, deadlines, and project deliverables simultaneously
6. Prior experience working in a customer engagement.administrative role
7. Strong ownership and problem solving skills
8. Multitasking and ability to work well under pressure
9. Strong customer service and responsiveness skills

What's in it for you?

1. Fun engaging team environment
2. Supportive and ongoing training
3. Ability to earn commission

Hours are :

Between 8 am - 530 pm Monday - Friday