Cafe Manager

Position Title: Café Manager

Business Name: Manic Espresso Café

Location: 27 Murray St, Como WA 6152, Australia

Salary: AUD $78,000 – $85,000 per annum (plus superannuation, depending on experience)

Employment Type: Full-time

About the Role

Manic Espresso Café is seeking an experienced and motivated Café Manager to oversee daily operations and lead our team in delivering exceptional customer service. This is a hands-on role suited to someone who thrives in a fast-paced hospitality environment and has strong leadership and organisational skills.

Key Responsibilities

1. Manage day-to-day café operations, including opening and closing procedures
2. Supervise, train, and roster staff to ensure efficient service
3. Maintain high standards of customer service and resolve customer concerns
4. Monitor stock levels, place orders, and manage supplier relationships
5. Ensure compliance with food safety, hygiene, and workplace health & safety regulations
6. Manage budgets, control costs, and assist with financial reporting
7. Maintain cleanliness and presentation standards of the café

Skills and Experience Required

1. At least 2–3 years of experience in a café or hospitality management role
2. Strong leadership and team management skills
3. Excellent communication and customer service abilities
4. Ability to work in a fast-paced, high-pressure environment
5. Solid understanding of café operations, including coffee preparation and food service
6. Experience with POS systems and basic financial management
7. Knowledge of Australian food safety standards and regulations