Administration Officer

About Juniper:

At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians.

We’re looking for a friendly and organised casual Administration Officer to join the team at Juniper Hillcrest in Geraldton. This role is designed to cover both planned and unplanned leave, so flexibility is key.

Your Key Responsibilities:

• Serve as the first point of contact for all visitors, managing reception duties and maintaining secure site access protocols
• Coordinate visitor and contractor access in alignment with workplace health, safety, and COVID-19 requirements
• Administer staff and resident identification badges, maintain accurate registers, and manage all incoming and outgoing mail
• Maintain and update resident documentation throughout the full admission and discharge process
• Oversee document control systems, including formatting, distributing, printing, laminating, and scanning site materials
• Assist with the preparation of audits and onboarding materials for new staff and residents
• Process invoices, petty cash transactions, and resident receipts using ARMS and Epicor systems
• Support financial reporting activities, including monthly reconciliations and procurement tracking
• Monitor stock levels, raise purchase orders, and manage supply deliveries in accordance with purchasing protocols
• Execute banking procedures such as bond cheque processing and finance documentation submission
• Submit, track, and follow up on facilities maintenance requests via MyBuildings system
• Assist with staff roster management and communicate schedule changes across departments
• Maintain a clean, well-stocked café environment for staff and residents
• Coordinate resident appointments and activities, including petty cash management and engagement services

What You'll Bring:

• Demonstrated experience in administration, preferably in aged care or a busy service environment
• Proficiency with systems such as Epicor, ARMS, and Microsoft Office
• Excellent multitasking skills and keen attention to detail
• Professional, respectful communication and confident frontline service
• Strong teamwork and problem-solving approach

Why Join Hillcrest

• Casual hourly rate from $38.96 per hour (Inclusive of casual loading)
• Be part of a values-driven, not-for-profit aged care provider based in Western Australia
• Access Juniperks—our exclusive employee platform offering retail discounts, wellness benefits, and peer recognition
• Enjoy free on-site parking for added convenience
• Make a meaningful difference in the lives of residents by contributing to a purpose-led aged care environment
• Be supported by an inclusive, collaborative, and professional team culture

How to Apply:

Don’t miss this opportunity to join a supportive team in a rewarding role! Apply online today with your current CV.

We encourage people of all ages and cultures to apply. Shortlisting will begin immediately, so don’t wait!